Humberside Fire and Rescue Service
Privacy Notice – Purchases from the Online Shop
1. Scope
This Privacy Notice describes how Humberside Fire and Rescue Service (“the Service”) collects and uses personal information when the public use the online shop.
2. Aim
To tell you what personal information the Service collects, why we need it and what protections are in place to keep it secure. Please note that the site https://humbersidefireandrescue.bigcartel.com/products pass through order details only. Payment details are processed through this site and the Service does not receive these.
3. Our Approach to Privacy
Our approach to privacy is to:
- Process your personal information fairly and in accordance with applicable laws;
- Tell you (either directly or in our policies) about how we will use your personal information;
- Only collect personal information from you when we need it for legitimate purposes, or legal reasons;
- Ensure that your personal information is adequate, relevant and not excessive for the purpose for which we collect it;
- Not keep your personal information for longer than we need to;
- Keep your personal information secure, and limit the people who can access it;
- Ensure that you know how to access your personal information and exercise your rights in relation to it, including being able to keep it accurate and up-to-date; and
- Ensure that any third parties we share your personal information with take appropriate steps to protect it.
4. Personal Information we collect and/or process
We collect and use different types of personal information about you, depending on your circumstances, your role and the law:
Type of information: Specific Details: Sources: (Where this isn’t from you.)
Contact and delivery Information:
Name, address, email address.
5. Reasons we collection and use of your personal information.
We need to collect and use your personal information for a number of purposes:
Purposes for which we need
your personal information:
Reasons why we collect this information:
- Dispatch of items
- So we can send your items.
- So we can validate your order should a problem
- arise with any item.
- The legal basis for us processing this personal information is:
- With your consent to enable us to fulfil your order (Article 6(1a)).
6. Sharing your personal information
We may not share your data with anyone else.
7. Protecting your personal information
We have security arrangements in place to guard against unauthorised access, improper use, alteration, destruction or accidental loss of your personal information.
We take appropriate organisational and technical security measures and have rules and procedures in place to ensure that any personal information we hold on computer systems is not accessed by anyone it shouldn’t be. Information about the IT Security standards we use to protect your personal information can be obtained from the Data Protection Officer.
When we use third party organisations to process information on our behalf we ask them to demonstrate their compliance with our security requirements, and any instructions we may give them and their compliance with relevant data protection legislation throughout the time they work for the Service. These organisations take their instructions from us and their obligations with regard to what information they process and what they can do with it are agreed in the contracts we have with them.
The Services does not transfer your personal information outside the European Economic Area.
8. How long we will keep your data
We will process personal information to make an assessment on how to keep safe and well and may review this from time to time to ensure we continue to meet individual needs.
9. Requesting access to your details
If you have any questions about the personal information that we hold about you, please contact the Data Protection Officer at the address below.
10. Your rights as a data subject
At any point while we are in possession of or processing your personal information, you, the data subject, have the following rights:
- Right of access – you have the right to request a copy of the information that we hold about you;
- Right of rectification – you have a right to correct information that we hold about you that is inaccurate or incomplete;
- Right to be forgotten – in certain circumstances you can ask for the information we hold about you to be erased from our records;
- Right to restriction of processing – where certain conditions apply to have a right to restrict the processing;
- Right of portability – you have the right to have the information we hold about you transferred to another organisation;
- Right to object – you have the right to object to certain types of processing such as direct marketing;
- Right to object to automated processing, including profiling – you also have the right to be subject to the legal effects of automated processing or profiling;
- Right to judicial review: in the event that the Service refuses your request under rights of access, we will provide you with a reason as to why. You have the right to complain.
11. Contact Details
If you wish to speak to the Service about how is handles your personal information you can speak to the:
Data Protection Officer
Humberside Fire and Rescue Service
Service Headquarters
Summergroves Way
Hull
HU4 7BB
Telephone: 01482 565333
In the event that you wish to make a complaint about how your personal data is being processed by the Service (or third parties under contract), or how your complaint has been handled, you have the right to lodge a complaint directly with the Information Commissioner:
Information Commissioner's Office
Wycliffe House
Water Lane Wilmslow
Cheshire
SK9 5AF